Flying Through Time:
Our Story, Year by Year
2020:
THE TAKE OFF
September 2020
Foundation
Based in Seoul, Soul Group, led by three founders: Sehloiom, Ninouche21, and Theangrycreeper, launched a new airline. The initial fleet consisted of a single A330-300HGW and a Boeing 757-300. The first flight was conducted between Seoul-Incheon and New York John F. Kenedy. Soon after, the airline introduced two more aircraft, Boeing 787-10 and Airbus A340-600 for long range flights.
First Take-Off
October 2020
Initial Development
Soul Airline has introduced its frequent flyer system, Soulliage, which still is used in today's flights. Also, with its sister airline, Palm Airlines, two airlines have launched PAOUL Cargo (Now Palm Cargo). The airline also introduced two new aircraft type, A350 family and A380-800.
November - December 2020
In-Flight Entertainments
To increase passenger satisfaction, the airline has introduced two types of in-flight system, which was one of the first in the industry. The airline has launched Soul Times, its in-flight magazine, which is still continued today, and AVOD (Audio and Video on Demand) system.
December 2020
First Milestones
Soul Airline reached 100 members after about 3 months of operation. Also, with different groups and airline, Soul Airline hosted one of the biggest event ever in PTFS at the time for Christmas.
2021:
EXPANDING HORIZONS
January 2021
Joint Venture Partnership
Soul Airline and Etihad Airways signed a joint venture partnership, which was the first joint venture partnership in PTFS community for the good of passengers.
Feburary 2021
Recognition
Soul Airline was rated as 5-star-airlines by PTFS SkyTrax. The new 5-star-rating proves how much Soul Airline had improved in a few months.
March 2021
Lounge
Soul Airline opened its first lounge in our own game. Soul Airline's lounge is one of the first ever lounge operated and created by PTFS airline
April 2021
More Destinations
Soul Airline added 7 more international destinations, including cities like Atlanta, London and Jakarta. Soul Airline was able to have more destinations by introducing multi-city policy. Initially introduced by Soul Airline, this is now a standard in most PTFS airlines.
May 2021
Domestic Operations
Soul Airline finally started its domestic operation in Korea. From its domestic base Seoul-Gimpo International Airport, the airline now operate to six destinations around the nation.
June 2021
Global Connections
By adding santiago and Johanesburg as a new destination, Soul Airline now operates to all six continents in the world. It was the first time that PTFS airline flew to all continents. The airline also co-founded SkyTeam PTFS for additional global connections.
August 2021
More Pacific Destinations
Soul Airline added 10 more destinations in the Pacific region, including Honolulu, Los Angeles, and Vancouver.
September 2021
First Anniversary
Soul Airline celebrated its first anniversary, marking one year of innovation, growth, and community building. The milestone was commemorated with special flights and member-exclusive events
November 2021
Resume, Soul
Soul Airline introduced Resume, Soul, its COVID-19 relief program.
December 2021
Soul Airline Awards 2021
Soul Airline hosted its first Soul Airline Awards, which is still hosted every december, to award members and partners who have made Soul Airline a better place.
2022:
INNOVATIONS IN THE SKY
January 2022
Sustainable Operation
Soul Airline retired aging Boeing 757-300 with new and sustainable Airbus A321neo as part of Soul Airline's ESG management procedure.
Feburary 2022
Innovations and Milestones
Soul Airline launched new version of AVOD (Audio and Video on Demand) service, SkyView, offering new and modern UI. New branding for our classes: Shim, Maroo, and Eiful was also introduced. The airline reached 200 members as well.
Feburary 2022
New Ground Handling Branch
Soul Airline introduced the airline's new ground handling and aircraft maintenance branch, Soulport.
August 2022
Business Expansion
Soul Airline launched new indonesian subsidiary, Bangau Soul. Based in Jakarta, Indonesia, Bangau Soul will connect Indonesia and Southeast Asia to the world.
September 2022
730 Days of Miracle
Soul Airline celebrated its second anniversary with special events and exclusive giveaways. The airline reflected on its journey of growth and commitment to excellence.
October 2022
Domestic Expansions and New Uniform
Soul Airline added four more domestic destinations to increase domestic connectivity in Korea. The airline also introduced navy colored uniform, which became the basis of current uniform.
December 2022
New Aircraft
Soul Airline introduced A220 series to replace aging CRJ-1000 and Q400 for expanded short haul international and domestic flights.
2023:
REACHING NEW MILESTONES
January 2023
SE-001
Soul Airline launched its flagship flight SE-001, connecting Soul Airline's international hubs: Seoul-Incheon, Paris, and Raleigh-Durham.
Feburary 2023
New Milestone and Sustainability
Soul Airline reached 300 members. Also, the airline published its ESG (Environment, Social, Governance) report for the first time in PTFS community.
May 2023
Another Milestone and Expansion
Soul Airline gained another 100 members and reached 400 members in just few months. Also, the airline introduced 4 more destinations in the middle east.
June 2023
East Asia Expansion, 1000 Days, and Mascot
Soul Airline added 6 more destinations in East Asia, offering more service to the region. Soul Airline also became the first PTFS airline to be 1000 days old. Also, for the first time among PTFS airlines, Soul Airline introduced its mascot, Ari the Cloud.
September 2023
Three Years, Countless Stories
Soul Airline celebrated its third anniversary with exclusive events, special promotions, and commemorative flights, reflecting on three years of excellence.
November 2023
More Mascots
Raon the Cloud and Aram the Cloud were introduced as part of the Soul Airline's mascot franchise, Ari & Friends.
December 2023
The Soul Airline Awards 2023 and Project Harang
Soul Airline hosted its second end-of-year award, The Soul Airline Awards 2023 at Soul Hotel and Resort Gangwon to award those who contributed to Soul Airline. Soul Airline also co-founded Project: Harang, a joint alliance between Korea-based airlines.
2024:
REDEFINING EXCELLENCE
January 2024
Entering Low Cost Business
Soul Airline launched its low-cost subsidiary, PLUSAIR, based at Muan, Korea, designed for young and revolutionary travelers.
March 2024
Introduction of Soulliage 3.0
Soul Airline launched Soulliage 3.0, a custom-made loyalty system offering integrated mileage tracking across the entire Soul Group, redefining customer experience.
July 2024
Japanese Expansion
Soul Airline adds eight more destination in Japan, in total serving 14 cities with 20 routes to Japan.
August 2024
Recognition and Fleet Expansion
Soul Airline was awarded with second place in FAA's COTM (company of the month), against numerous giant servers. The airline also ordered A321XLR for unserved routes from the past. The server also reached 600 members.
September 2024
Four Years of Endless Journeys
Soul Airline celebrated its fourth anniversary, marking four years of innovation and leadership in the PTFS community. Newly updated SkyView 2 AVOD system was released as well.
November 2024
Making Merriest Memories For You
Soul Airline introduced its 2024 winter campaign, "Making Merriest Memories For You", across Soul Airline, Bangau Soul, and PLUSAIR. The campaign featured festive flights and the launch of a custom Christmas carol and music video.
December 2024
The Soul Airline Awards 2024
The Soul Airline Awards 2024 were held at Soul Hotel & Resort in Gangwon, celebrating achievements and milestones from the past year. It was the biggest event that the airline have hosted.
2025:
JOURNEY CONTINUES
2025
What Comes Next? Build Our Future Together.
As we celebrate five years of continuous growth and innovation, Soul Airline looks toward the future with bold ambitions. In 2025, we aim to further expand our network, enhance customer experiences, and lead new initiatives that set the standard in virtual aviation. With new partnerships, technology upgrades, and community-driven projects, we’re committed to continuing the journey with you.
Let’s shape the next chapter of Soul Airline together — because the journey never ends, it evolves.