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- Soul Airline Introduces New Portable Power Bank Regulations in Accordance with MOLIT Guidelines
Seoul, March 2025 – Soul Airline today announced updated regulations for passengers carrying portable power banks , in line with the latest directives from the Ministry of Land, Infrastructure, and Transport (MOLIT) . Effective immediately, these rules aim to enhance onboard safety by standardizing how power banks are handled, stored, and approved on all Soul Airline flights. Key Highlights of the New Regulations Security Screening All portable power banks are subject to verification at check-in and security checkpoints. Only units within the approved capacity range (or with the required sticker) may proceed. Others will be confiscated for safety reasons. Allowed Quantities Under 100 Wh : Passengers may carry up to five units without pre-approval. Any number above five requires pre-approval at check-in. 100 Wh – 160 Wh : Passengers may carry up to two units, both requiring pre-approval and sticker labeling. Above 160 Wh : Not permitted on board. Short Circuit Protection Each power bank must be protected against accidental short circuits—via socket covers , covering the socket , or placing it in an individual plastic bag . A sticker is issued at check-in upon verifying proper short circuit protection. Units lacking protection or stickers will not be allowed through security. On-Board Storage and Usage Portable power banks must be carried in the cabin ; checked baggage is strictly prohibited. Storage on board is limited to on your person or in the seat literature pocket —not in overhead bins. Charging power banks on board is prohibited ; if a device overheats or expands, passengers must immediately alert the cabin crew. Statement from Soul Airline “Keeping our passengers safe is our utmost priority,” said Sehloiom, CEO of Soul Airline. “By adopting MOLIT’s updated guidelines, we are taking proactive steps to ensure everyone’s well-being. We appreciate our customers’ cooperation and urge them to review these measures before traveling.” For further information on the new power bank regulations, please consult the official infographic or visit Soul Airline’s website. Passengers are encouraged to familiarize themselves with the guidelines to avoid any inconvenience at the airport. About Soul Airline Founded in 2020, Soul Airline is the oldest PTFS airline, renowned for its innovation, community focus, and commitment to excellence. With over 600 members worldwide, Soul Airline connects people, stories, and destinations across the globe.
- Soul Airline Launches New Service to Nuuk with Anchorage Stopover
Seoul, March 2025 – Soul Airline is pleased to announce the introduction of its newest international route from Seoul Incheon International Airport (ICN) to Nuuk, Greenland (GOH), featuring a scheduled stopover at Ted Stevens Anchorage International Airport (ANC). This addition highlights the airline’s commitment to connecting travelers to unique and underserved destinations around the globe. Route Details Origin: Seoul Incheon International Airport (ICN) Stopover: Ted Stevens Anchorage International Airport (ANC) Destination: Nuuk, Greenland (GOH) Aircraft Type: A321neo By including a stopover in Anchorage, Soul Airline ensures convenient North American connections for passengers while providing the opportunity to explore Alaska’s natural wonders. Passengers can then continue onward to experience the stunning landscapes and vibrant culture of Greenland’s capital. Key Benefits for Passengers Enhanced Connectivity: A convenient route from Seoul to Nuuk with the added benefit of a strategic North American stopover in Anchorage. Unique Destination Access: An opportunity to explore Greenland’s majestic fjords, Arctic wildlife, and rich cultural heritage. Flexible Travel Options: Passengers can choose to spend extra time in Anchorage or use it as a seamless transit point en route to Nuuk. About Soul Airline Founded in 2020, Soul Airline is the oldest PTFS airline, renowned for its innovation, community focus, and commitment to excellence. With over 600 members worldwide, Soul Airline connects people, stories, and destinations across the globe.
- Soul Airline Unveils 2025 Safety Video, Celebrating Five Years of Excellence
Seoul, March 3rd, 2025 – Soul Airline proudly debuts its 2025 safety video, a unique production that not only reinforces essential in-flight safety procedures but also commemorates the airline’s 5th anniversary through a tribute to its uniform evolution. As part of the EXPERIENCE PROVE5 campaign, this safety video reflects the airline’s journey over the past five years, blending tradition with innovation while reaffirming its commitment to passenger safety and service excellence. The video highlights Soul Airline’s uniform history, showcasing the progression of designs from its founding in 2020 to the present. This tribute symbolizes the airline’s growth, adaptability, and dedication to professionalism. While the visuals celebrate the past, the core focus remains on delivering clear and engaging safety instructions, ensuring passengers are well-informed and prepared for their journey. “Safety is at the heart of everything we do, and this year’s video allows us to honor our past while reinforcing our commitment to operational excellence, “Our experience proves that innovation and tradition can coexist, shaping an airline that continues to evolve without compromising safety and service quality.” With this release, Soul Airline continues to set industry standards in PTFS airlines, combining education, nostalgia, and innovation in a safety demonstration that resonates with passengers. The video will be featured on all flights starting March 2025 and will be available on the airline’s official platforms.Watch the full video here: https://www.youtube.com/watch?v=Xr6GQRcpNF4&t=294s About Soul Airline Founded in 2020, Soul Airline is the oldest PTFS airline, renowned for its innovation, community focus, and commitment to excellence. With over 600 members worldwide, Soul Airline connects people, stories, and destinations across the globe. EXPERIENCE PROVE5 Event Site: https://soulgroups.wixsite.com/experienceprove5
- Soul Airline Announces Extensive Hiring Initiative Across All Departments
Seoul, February 2025 – Soul Airline has announced a large-scale recruitment initiative across all operational departments, including pilots, cabin crew, air traffic controllers (ATC), and ground crew , in response to a staffing shortage. To address this challenge, the airline is implementing a streamlined hiring process to onboard new personnel efficiently, while simultaneously introducing an intensive training program to ensure service quality and operational standards remain at the highest level. This initiative is designed to significantly increase staffing capacity while maintaining the airline’s commitment to safety, efficiency, and excellence in passenger service. Expanding the Workforce to Meet Operational Demands As the longest-running PTFS airline, Soul Airline has continued to expand its operations, serving an increasing number of destinations and passengers. However, the airline has identified the need to strengthen its workforce to sustain its growth and maintain service reliability. The airline is now actively recruiting for the following positions: Pilots – Responsible for the safe and efficient operation of flights. Cabin Crew – Ensuring the highest standard of in-flight service and passenger care. Air Traffic Controllers (ATC) – Managing virtual airspace, coordinating aircraft movements, and ensuring flight safety. Ground Crew – Overseeing airport operations, baggage handling, and aircraft preparation. Through this hiring initiative, Soul Airline aims to increase its workforce without compromising service standards , ensuring that all operations continue to meet the airline’s established level of excellence. Enhancing Training to Maintain Operational Standards To facilitate a more efficient hiring process, Soul Airline is implementing a simplified application and selection process to attract and onboard qualified candidates more rapidly. However, the airline recognizes the importance of maintaining high training standards , and as such, all new hires will undergo a comprehensive and intensive training program to ensure they meet the airline’s strict operational requirements. The enhanced training program includes: Advanced pilot certification courses covering multiple aircraft types and operational procedures. Emergency response training for cabin crew , ensuring the highest levels of passenger safety and service. ATC simulation exercises for precise air traffic coordination. Operational drills for ground crew to enhance efficiency in aircraft turnaround and airport operations. By balancing a simplified hiring process with rigorous training requirements , Soul Airline aims to maintain its reputation for operational excellence while expanding its workforce. Application Process and Recruitment Timeline Soul Airline is now accepting applications for all positions. Interested candidates can apply through the airline’s official recruitment portal. Shortlisted applicants will be contacted for interviews, and successful candidates will undergo the revised training program before being assigned to their respective roles. Application Portal: https://soulgroups.wixsite.com/recruiter Hiring Period: Ongoing until further notice This recruitment initiative reflects Soul Airline’s commitment to sustaining operational excellence while expanding its team to support the airline’s continued growth. For media inquiries, please contact: soulgroupsrblx@gmail.com
- Soul Airline Launches EXPERIENCE PROVE5 to Celebrate Its Five-Year Anniversary
[Seoul, South Korea] – January 21, 2025 – Soul Airline, the pioneering virtual airline of the PTFS community, proudly announces the launch of EXPERIENCE PROVE5 , an extraordinary celebration marking five years of innovation, growth, and unforgettable memories. Since its inaugural flight in September 2020, Soul Airline has soared to new heights, becoming a symbol of excellence and connection in the virtual aviation world. EXPERIENCE PROVE5 reflects on the airline’s journey while paving the way for an exciting future. This milestone event celebrates the passengers, crew, and community who have played an integral role in shaping Soul Airline’s success story. Through EXPERIENCE PROVE5, Soul Airline highlights key moments in its history, pays tribute to its supporters, and shares its bold vision for the years to come. EXPERIENCE PROVE5 campaign will feature its own web museum, custom safety videos, The EXPERIENCE PROVE5 campaign will feature a variety of immersive and engaging experiences designed to celebrate Soul Airline's five-year journey. Highlights include a dedicated web museum showcasing the airline's rich history, milestones, and iconic memorabilia, offering fans and members a nostalgic look back at its evolution. Additionally, the campaign introduces custom safety videos, reimagined to reflect the spirit of celebration and innovation that Soul Airline embodies. These safety videos will not only serve a practical purpose but also showcase the airline's creativity and dedication to its passengers. “From day one, Soul Airline has been about more than just flights; it’s been about creating meaningful experiences,” said Sehloiom, CEO of Soul Airline. “EXPERIENCE PROVE5 is a celebration of every milestone, every innovation, and, most importantly, every person who has joined us on this journey. Without our passengers, crew, and community, these five years would not have been possible.” EXPERIENCE PROVE5 is not just a celebration of the past but an invitation to the future. Soul Airline remains committed to delivering excellence, fostering connections, and proving that, even after five years, the best is yet to come. For more information about EXPERIENCE PROVE5 or to join the celebration, visit Soul Airline or EXPERIENCE PROVE5 About Soul Airline Founded in 2020, Soul Airline is the oldest PTFS virtual airline, renowned for its innovation, community focus, and commitment to excellence. With over 600 members worldwide, Soul Airline connects people, stories, and destinations across the globe.
- Soul Airline Updates In-Flight Announcements to Reflect Inclusivity
Seoul, Korea – November 29, 2024 – Soul Airline, South Korea’s leading full-service carrier, today announced an update to its in-flight announcements, replacing the traditional salutation "Ladies and Gentlemen" with the more inclusive term "Dear Passengers." The change, effective immediately, underscores the airline’s commitment to fostering inclusivity and respect for the diverse backgrounds and identities of its customers. “As an airline that serves passengers from all over the world, we are dedicated to ensuring that everyone feels welcome on board our flights,” said Sehloiom, CEO of Soul Airline. “This small but meaningful adjustment reflects our belief in the power of language to create a more inclusive and respectful environment for all.” Soul Airline has long been a pioneer in embracing diversity and innovation, from offering multilingual announcements to crafting personalized experiences for passengers of various cultural and demographic backgrounds. This latest update aligns with the company’s mission to connect people and cultures while maintaining a standard of excellence in service. The new salutation will be implemented across all announcements made by cabin crew, both on the ground and in the air, as well as in other communication channels, such as the airline’s in-flight entertainment system. Passengers can continue to expect Soul Airline’s award-winning hospitality, enhanced by thoughtful updates like this one, as part of their journey. The airline remains committed to upholding the values of inclusion, respect, and innovation that define its brand. About Soul Airline Soul Airline is South Korea’s premier full-service airline and oldest PTFS airline in service, connecting the world with its extensive network of routes and award-winning service. Since its launch in 2020, Soul Airline has been at the forefront of innovation, offering passengers unparalleled experiences both on the ground and in the air.
- Soul Airline Launches Seasonal Flights to Quebec City from Seoul-Incheon
Seoul, South Korea – November 08, 2024 – Soul Airline, South Korea’s premier full-service airline, is thrilled to announce the launch of its seasonal flight service connecting Seoul-Incheon International Airport (ICN) with Quebec City’s Jean Lesage International Airport (YQB). This new route, launching just in time for the winter season, marks the first direct air link between Seoul and Quebec City, strengthening connections between South Korea and the Canadian province of Quebec. Connecting Seoul and Quebec City this Winter The Seoul-Quebec City route will operate from November through March, providing a convenient gateway for both leisure and business travelers seeking to experience Quebec’s winter charm. Known for its historic architecture, vibrant festivals, and winter magic, Quebec City provides a perfect destination for South Korean travelers, while this new link creates exciting tourism and business opportunities for Quebec. "We are excited to launch this new seasonal route to Quebec City and bring our passengers the festive experience of the ‘Making Merriest Memories For You’ campaign,” said Sehloiom, Chief Executive Officer of Soul Airline. “With this campaign, we aim to make every journey memorable and joyful, spreading holiday cheer from the moment our passengers step onboard. This Quebec City route offers an incredible travel experience to a winter wonderland while allowing us to celebrate the season with our guests.” Inaugural Flight (GMT+9): Flight No. Departure Arrival Date Dep. Time Fleet SE-3901 Seoul-Incheon (ICN) Quebec City (YQB) 2024/11/10 00:00 A330-900 Flights are available for booking starting now. For more information on flight schedules, holiday travel experiences, and to reserve seats, please visit Soul Airline’s official website at https://soulgroups.wixsite.com/soulairline . About Soul Airline Founded in 2020, Soul Airline has rapidly established itself as South Korea’s leading full-service airline, renowned for its innovation, dedication, and customer-centric approach. With an extensive global network spanning North America, Europe, and Asia, Soul Airline is committed to creating meaningful connections and memorable journeys for travelers worldwide. Through initiatives like the “Making Merriest Memories For You” campaign, Soul Airline continues to enhance the travel experience, ensuring that every flight is filled with warmth and joy.
- Revealing SGAD 2024 Winter Campaign: Making Merriest Memories For You
Seoul, Republic of Korea — SGAD, Soul Group Aviation Department, which consists of Korea's premium carrier Soul Airline, Indonesia's hybrid carrier Bangau Soul, and Korea's low-cost airline PLUSAIR, is revealing its 2024 winter campaign, Making Merriest Memories For You . This year's catchphrase, Making Merriest Memories For You , highlights the group's commitment to creating enjoyable and lasting memories during the year-end season. With a focus on enhancing passenger experiences, SGAD is introducing a range of festive surprises, in-flight delights, and exclusive events across its three airlines, aiming to bring warmth and joy to travelers worldwide. As part of this campaign, SGAD is thrilled to announce a series of collaborative events with leading airline partners worldwide. These partnerships will feature shared holiday-themed flights, special events, and customer giveaways. From butter competitions to hide-and-seek, the collaborations are set to enhance the holiday experience for passengers traveling with SGAD and its partner airlines. "We are excited to extend our holiday spirit beyond our network to deliver unforgettable moments for our passengers," said Sehloiom, Chief Executive Officer at SGAD. "This winter, we are committed to spreading joy and connecting people through shared memories, whether they are traveling home or exploring new destinations." The campaign will feature exclusive holiday-themed flights, events, and a unique collection of seasonal amenities tailored to delight passengers of all ages. Soul Airline, Bangau Soul, and PLUSAIR will each incorporate special touches reflective of their brand identities, from premium holiday menus on Soul Airline’s long-haul routes to interactive games and activities for young travelers on PLUSAIR flights. Additionally, SGAD has prepared various giveaways and contests, allowing passengers a chance to win exclusive prizes, such as robux, bonus soulliage points, and free tickets. Passengers can participate through our discord server or by attending events hosted by SGAD and its airline partners at selected flights. This winter, SGAD invites travelers to join them in making merriest memories, celebrating the joy of travel and the spirit of togetherness. More details about the winter campaign, along with the full schedule of events, can be found on the official websites of Soul Airline, Bangau Soul, and PLUSAIR.
- Statement Regarding the Soulliage 3.0 Outage
Seoul, South Korea – October 12th, 2024 – Soulliage 3.0, released in March 2024 developed by the airline and led by its CTO Matikozl in March 2024, has been down for over a month, starting on September 7th. The airline was unable to immediately identify the cause of the issue until a recent announcement from the bot’s server provider, Dires. The EU-4 server hosting the bot faced legal complications, making it impossible for the airline to access any of its files. As a result of the server outage, all Soulliage data stored on the bot had been deleted. However, thanks to the rapid response of Soul Airline's emergency task force, the team successfully recovered all Soulliage data transferred from Soulliage 2.0, as well as Soulliage earned after the 3.0 update. After the code is fully restored, the service is expected to resume in the coming days. Soul Airline assures its members that all missed Soulliage points accrued during the bot malfunction will be added immediately once the bot is back online. Soul Airline deeply appreciates its members' patience and understanding as the team diligently works to restore Soulliage 3.0 to service.
- Soul Airline Launches New Service to Buenos Aires
Seoul, South Korea — October 2024 — Soul Airline, South Korea’s premier full-service carrier, is excited to announce the launch of its new service between Seoul-Incheon (ICN) and Buenos Aires, Argentina (EZE) with stopover in Raleigh-Durham. The new Buenos Aires route will be operated by Soul Airline’s cutting-edge Airbus A350-900ULR, offering passengers a seamless, long-haul travel experience. Route Details: Seoul-Incheon (ICN) - Raleigh-Durham (RDU) - Buenos Aires (EZE) Aircraft: Airbus A350-900ULR This new service is a significant step in Soul Airline’s global expansion strategy, providing direct access between South Korea and Argentina's capital, a dynamic cultural and economic center in South America. The route opens up new travel and business opportunities for passengers seeking to explore the rich heritage and economic vitality of Buenos Aires. The Airbus A350-900ULR is designed to provide a superior travel experience, despite the long flight time, with advanced in-flight entertainment systems, spacious seating configurations, and optimized cabin pressure for greater comfort on long-haul flights. Passengers can also enjoy Soul Airline’s award-winning service, including gourmet meal options, multilingual cabin announcements, and the airline's renowned hospitality. CEO’s Statement: “As we continue to expand our global network, we are proud to introduce our first direct connection to Argentina with service to Buenos Aires,” said Sehloiom, CEO of Soul Airline. “This route highlights our commitment to offering more travel options for our passengers, and we’re excited to provide a direct link between Seoul and Buenos Aires, a city that perfectly represents the vibrancy of South America.” About Soul Airline Soul Airline is South Korea's premier full-service airline, known for its customer-centered service, cutting-edge fleet, and dedication to providing passengers with an exceptional travel experience. The airline operates an expanding global network, connecting key destinations across the world. For more information or to book flights, visit the Soul Airline website .
- Soul Airline Launches Codeshare Agreement with Southwest Airlines, Opening Access to Iconic U.S. Destinations
Seoul, Korea / Dallas, USA– October 8, 2024 – Soul Airline, South Korea’s leading full-service carrier, and Southwest Airlines, one of the United States' largest domestic airlines, are excited to announce a new codeshare partnership that will dramatically enhance travel options for passengers between Asia and North America. This strategic agreement allows Soul Airline passengers to connect seamlessly to Southwest Airlines' extensive domestic network, unlocking convenient access to popular U.S. destinations once considered remote for international travelers. Under this partnership, travelers flying from Seoul (Incheon) will now have more efficient options for reaching some of America’s most stunning natural landmarks, as well as key business and leisure destinations across the U.S. Expanding Travel Possibilities With this codeshare agreement, Soul Airline customers can now book flights connecting with Southwest Airlines’ domestic routes, offering smooth transitions for international passengers. Routes Operated by Soul Airline: Seoul (Incheon) - Los Angeles Seoul (Incheon) - Las Vegas Seoul (Incheon) - San Francisco Seoul (Incheon) - Atlanta Seoul (Incheon) - Seattle Seoul (Incheon) - Raleigh-Durham Seoul (Incheon) - Chicago O'Hare Routes Operated by Southwest Airlines: West Coast: Los Angeles – Phoenix Las Vegas – Phoenix Los Angeles – Phoenix San Francisco – Phoenix San Francisco – Reno (gateway to Lake Tahoe & Yosemite National Park) Los Angeles – Salt Lake City Las Vegas – Bozeman (gateway to Yellowstone National Park) Las Vegas – Fresno (gateway to Yosemite National Park) Central U.S.: Las Vegas – Dallas Love Field Las Vegas – Baltimore Los Angeles – Baltimore Los Angeles – Dallas Love Field San Francisco – Dallas Love Field Los Angeles – Denver Atlanta – Dallas Love Field Atlanta – Phoenix Seattle – Denver East Coast: Atlanta – Miami Raleigh-Durham – Dallas Love Field Raleigh-Durham – Buffalo Raleigh-Durham – Nashville Raleigh-Durham – Orlando Raleigh-Durham – Miami Baltimore – Charleston Atlanta – Philadelphia Atlanta – New Orleans New York LaGuardia – Tampa International: Chicago O'Hare – Cancún (Mexico) Enhancing the Passenger Experience Through this new codeshare, Soul Airline and Southwest Airlines provide expanded travel options with joint ticketing, coordinated flight schedules, and checked baggage transfers, ensuring passengers can travel with ease to popular but previously remote destinations. By connecting Seoul with key Southwest Airlines hubs, passengers can access breathtaking American landmarks like the Grand Canyon, Yosemite, and Yellowstone with the convenience of a single booking. "We’re thrilled to expand our reach across North America in partnership with Southwest Airlines," said a spokesperson for Soul Airline. "With this new collaboration, we’re not only making it easier for travelers to visit major cities, but also opening up access to America’s most famous national parks and outdoor attractions." A spokesperson for Southwest Airlines added, "By joining forces with Soul Airline, we are able to offer more international travelers convenient routes to some of the most iconic and remote locations in the U.S. This partnership enhances connectivity across both our networks, making travel easier and more accessible." Learn more about this codeshare agreement in Soul Airline's website or Southwest Airlines' website . About Soul Airline: Soul Airline is South Korea's premier full-service airline, known for its customer-centered service, cutting-edge fleet, and dedication to providing passengers with an exceptional travel experience. The airline operates an expanding global network, connecting key destinations across the world. About Southwest Airlines: Southwest Airlines, the largest U.S. domestic airline, operates over 4,000 flights daily across the U.S. Known for its affordable fares and customer-friendly policies, Southwest is committed to providing exceptional service and extensive domestic connectivity to its passengers.
- Soul Airline Launches Codeshare Agreement with Nepal Airlines
Seoul, Korea / Kathmandu, Nepal—Soul Airline, South Korea’s premier full-service airline, and Nepal Airlines, the flag carrier of Nepal, launched a codeshare agreement. Through this partnership, passengers can now easily fly to Nepal, a destination that Soul Airline has not originally served, through connections in Hong Kong or Bangkok. Operated by Soul Airline: Seoul (Incheon) - Hong Kong (HKG) Seoul (Incheon) - Bangkok (BKK) Operated by Nepal Airlines: Kathmandu (KTM) - Hong Kong (HKG) Kathmandu (KTM) - Bangkok (BKK) This partnership allows passengers to now fly effortlessly between South Korea and Nepal, with easy connections via Hong Kong and Bangkok. Travelers will enjoy the convenience of booking a single ticket, streamlined transfers, and the opportunity to accrue frequent flyer miles across both airlines. About Soul Airline: Soul Airline is a leading airline based in Seoul, South Korea. With its hub at Seoul Incheon International Airport, the airline operates an extensive network of international and domestic flights, connecting passengers to over 100 destinations worldwide. Soul Airline is committed to providing exceptional service, modern aircraft, and a seamless travel experience to its passengers. About Nepal Airlines: Nepal Airlines is the national carrier of Nepal, offering both domestic and international flights, and is committed to connecting Nepal to key destinations globally with top-notch service.